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Clerk Receiving

AFGRI Retail requires the services of a suitably qualified, well-motivated and results driven candidate to be appointed in the above mentioned vacant position.

REQUIRED MINIMUM EDUCATION/TRAINING

  • Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

  • 1 year relevant experience

KEY PERFORMANCE AREAS

  • General Administration
  • Receiving Administration
  • Reports Administration
  • Stock Control
  • Customer service

TECHNICAL KNOWLEDGE/ COMPETENCIES

  • Computer Literacy (MS Office)

BEHAVIOURAL COMPETENCIES

  • Attention to detail
  • Good written and verbal communication skills
  • Time Management
  • Team Player

Closing Date: 20 October 2021

Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRI’s Employment Equity Policy

APPLY NOW

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Receptionist/Front Desk Clerk

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today!

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

CRITICAL TASKS

Safety and Security

  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • Maintain awareness of undesirable persons on property premises.
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

Policies and Procedures

  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Follow company and department policies and procedures.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.

Guest Relations

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
  • Address guests’ service needs in a professional, positive, and timely manner.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).

Communication

  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
  • Provide assistance to coworkers, ensuring they understand their tasks.
  • Talk with and listen to other employees to effectively exchange information.
  • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

  • Comply with quality assurance expectations and standards.

Physical Tasks

  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Check-in/Check-out

  • Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
  • Secure valid form of payment (e.g., credit card, cash) prior to issuing room key.
  • Set up accurate accounts for each guest upon check-in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).
  • Activate room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.
  • Assign room according to guest request and preferences whenever possible.
  • Verify and adjust billing for guests.
  • Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest’s stay.
  • Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
  • Accommodate requests for room changes when possible.
  • File guest paperwork or documentation.
  • Pre-register designated guests and prepare key packets.
  • Ensure rates match market codes and that any exceptions are documented and include an explanation.
  • Sell a room/accommodation to guests without reservations based on availability.
  • Communicate to appropriate staff that there are guests that are waiting for an available room.
  • Review requests for late check-outs and approve according to occupancy.
  • Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.
  • Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
  • Obtain and verify proper tax-exempt information for tax-exempt guests.

Reservations/Blocking Rooms

  • Confirm reservations and cancellations.

Communications

  • Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless).

Reports/Recordkeeping

  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Run credit card authorization report and check for discrepancies.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Print contingency lists to have a record of all guests in case of emergency.

Greet/Escort Guests

  • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

Guest Services

  • Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Accept and record wake-up call requests and deliver to appropriate department.

VIP/Concierge Services

  • Respond to special requests from guests/residents with unique needs.

Parking

  • Communicate parking procedures to guests/visitors.
  • Dispatch bell staff or valet staff as needed.

Cash Handling

  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
  • Count bank at end of shift and secure bank.
  • Balance and drop receipts according to Accounting specifications.
  • Provide change to guests.
  • Obtain manual authorizations and follow all Accounting procedures when computer system is down.
  • Cash guests’ personal checks and traveler’s checks.
  • Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change.

Finance-Related

  • Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits.

Maintenance/Security

  • Notify Security of any guest reports of theft.

CRITICAL COMPETENCIES

Analytical Skills

  • Learning
  • Decision-Making
  • Problem Solving
  • Computer Skills
  • Arithmetic Computation

Interpersonal Skills

  • Customer Service Orientation
  • Interpersonal Skills
  • Team Work
  • Diversity Relations

Communications

  • English Language Proficiency
  • Communication
  • Listening
  • Applied Reading
  • Writing

Personal Attributes

  • Integrity
  • Dependability
  • Positive Demeanor
  • Presentation
  • Adaptability/Flexibility
  • Stress Tolerance
  • Initiative

Organization

  • Multi-Tasking
  • Time Management

Physical Abilities

  • Visual Acuity

PREFERRED QUALIFICATIONS

Education

High school diploma/G.E.D. equivalent

Related Work Experience

No related work experience is required

Supervisory Experience

No supervisory experience is required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Sales Development Representative (SDR) at Pargo

Pargo is a convenient logistics solution that allows you to order your shopping online and have it delivered to so-called Pargo points which we have established at over 1200 stores throughout the country.This delivery method, better known as click-and-collect, allows you to order your goods online and collect at your preferred local store at a time that s…
Read more about this company

Sales Development Representative (SDR)Job TypeFull TimeQualificationBachelors , National CertificateExperience2 – 3 yearsLocationWestern CapeCityCape TownJob FieldSales / Marketing / Retail / Business Development
Description

We’re hiring! We’re looking for a results-driven Sales Development Representative to help actively seek new business opportunities, and engage and build relationships with potential customers and be a key player in our growth at Pargo.

Responsibilities
Undertake desktop research to buildout pipeline of prospects

Actively grow our client base at Pargo by reaching out to new leads, qualifying them and pushing them further down the sales funnel.

Qualify leads from marketing campaigns as sales opportunities

Contact potential prospects through cold calls and emails

Present our company to potential prospects

Identify prospect’s needs and suggest appropriate products/services

Build long-term trusting relationships with prospects

Proactively seek new business opportunities in the market

Set up meetings or calls between (prospective) customers and Sales Executives

Report to the Sales Manager on sales results

Proactively update the daily/weekly pipeline management in our CRM (Zoho).

Requirements

Tertiary education

2-3 years in sales / direct sales / corporate business development. as a Sales Development Representative, Sales Account Executive or similar role

Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach.

Track record of achieving sales quotas

Experience working with a CRM

Fair understanding of sales performance metrics

Excellent communication and negotiation skills

Ability to deliver engaging presentations

Ability to work in office and remotely: stable internet access and self starter

 

Our Approach

Our vision is to create access for anybody in Africa. Our approach to achieving this is to:

Take action

Execute exceptionally

Embrace change

Be transparent

Prioritise our customers and lastly and most importantly

Dream BIG

What we’re looking for
Someone who is aligned to our values and approach and is:

Self motivated and excited by the possibilities of technology

Has a systematic approach with an analytical mindset

Is driven to complete tasks beyond expectations

Thinks deeply, explain carefully

Assists others who need help, reach out for input

Actively participates in continuous improvement

Is responsive and quick to resolve requests

Is flexible and open to suggestions

Focuses on the outcome

Upgrades their knowledge constantly

Enjoys their work

Based in Cape Town and can be in our office in Woodstock

Benefits

We have a great young team of hard-working colleagues who enjoy the following benefits

Valuable learning opportunities from seasoned professionals with an entrepreneurial spirit

Insight into the runnings of a high growth, innovative start-up

Competitive remuneration

Compelling bonus structure

Contribution to medical aid and life cover

Flexible work hours

Encouragement of own initiatives

Space for self-growth

Enrolment into personal training programs

Exciting office space located in Woodstock and remote working options

Monthly team activities

Method of Application Interested and qualified? Go to Pargo on apply.workable.com to apply

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Operations Intern at Bolt

Bolt is one of the fastest-growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. Were building the future of transport one platform that helps you move around in your city and get food delivered fast. Quick, convenient and affordable for everyone, as transport should be. We believe in a future with…
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Operations InternJob TypeFull TimeQualificationMatric , National CertificateExperienceLocationGautengCityJohannesburgJob FieldInternships / Volunteering
About Job

We are looking for an Operations Intern to join the Bolt Food team in Johannesburg. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.
This opportunity is an amazing launchpad for a successful career in operations or sales.
Are you after a role in a fast-growing organisation with big impact on the city you live in? Then this one might be for you.

Method of Application Interested and qualified? Go to Bolt on careers.bolt.eu to apply

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Clerk Administration

Execute the receipt and dispatch of stock

REQUIRED MINIMUM EDUCATION/TRAINING

  • Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

  • 1-year administration experience

KEY PERFORMANCE AREAS

  • General Administration
  • Receiving Administration
  • Reports Administration
  • Cash balancing

TECHNICAL KNOWLEDGE/ COMPETENCIES

  • Computer literacy (MS Office)
  • POS / SAP / K8 will be an advantage
  • Good verbal and written communication skills

BEHAVIOURAL COMPETENCIES

  • Accuracy
  • Attention to detail
  • Disciplined
  • Result orientated
  • Cooperation
  • Team Player

Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRI’s Employment Equity Policy

APPLY NOW

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Latest Jobs at Nestle

For over 100 years, Nestl South Africa has delivered on its Good Food, Good Life promise to its consumers, ensuring that they are always able to access our established, well-loved brands as well as new and innovative products that respond to their evolving needs. We exist to DELIGHT our CONSUMERS who have enabled the growth of our business and company by …
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ContentsOpen Jobs
Mechanical Section Maintenance Engineer
Rewards Customer Manager/Loyalty Programs Manager
Method of ApplicationMechanical Section Maintenance EngineerJob TypeFull TimeQualificationBachelorsExperienceLocationEastern CapeCityEast LondonJob FieldEngineering / Technical
Position Summary

People, passion, perfection. At the core of what we do at Nestlé, we’re led by a commitment to the health and wellness of our customers, a passion for quality and perfecting our promise to deliver good food and a good life. With over 308000 employees worldwide and a history that spans over 150 years, we’re known as “best place to work” and “the world’s biggest food and beverages company”.

We’re looking for a Section Maintenance Engineer to join our team in East London factory which produces chocolates & confectionary. As an Engineer your responsibility is to support and participate in the implementation and execution of the factory asset maintenance programme aimed to eliminate unplanned stops and optimise maintenance cost and as a result increase asset intensity.

A day in the life of a Section Maintenance Engineer

Manage existing assets – Planned maintenance:

Actively participate in maintenance routines to ensure that maintenance activities are scheduled and executed in time with high quality

Support and participate in the implementation maintenance methodologies (PM pillar , foundations), usually member of PM pillar

Resposnible to ensure effective utilization of AMM system

Master and coach breakdown analysis.

Manage existing assets – Budget management:

Provide input for annual maintenance budget. Assist with the reporting and tracking of the maintenance budget. Analyse over/under spending in the area of responsibility and propose corrective actions

Build Engineering Capability:

Support and participate in the competence building plan (CBP) for the maintenance team

Build up maintenance methoggologies competencies within Engineering, on the topics from Roles and Responsibilities matrix

Assist with the technical training program for all factory maintenance staff

Build up AMM competencies within Engineering

Manage existing assets – Production support:

Support the implementation AM pillar methodologies

Support production to eliminate quality defects, safety risks and chronic technical issues

Define and adhere to standards:

Support and participate in implementation of applicable standards.

Ensure adherence to applicable standards in the area of responsibility

What will make you successful

• Experience in engineering management (maintenance, industrial , services, E&A ), preferably in FMCG related manufacturing environment (min 3 years)
• Experience working in multifunctional team (i.e. capital projects, DMAIC) preferred.
• Experience in managing maintenance budget
• Experience in facilitating capex projects
• Experience in managing site contractors

go to method of application »

Rewards Customer Manager/Loyalty Programs ManagerJob TypeFull TimeQualificationMatric , National CertificateExperience3 – 10 yearsLocationGautengCityEast LondonJob FieldCustomer Care , Sales / Marketing / Retail / Business Development
Position Summary

With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do and our people are always looking for the next big idea to cement our status. We’re now looking for a Data Scientist & Marketing Analytics Manager at Bryanston Head Office.
Working in Bryanston you will be responsible for Supporting our Product, Sales, Marketing and Leadership teams with insights gained from analysing data consolidated from various sources to better understand business performance and facilitate the development of AI tools that automate various processes within the company. Step change Nestlé’s digital marketing analytics capability to deliver the right performance metrics and insights across ESAR categories and Clusters with the right operating model. Connect consumer touchpoints performance to business value and start developing more predictive data models to identify and activate relevant audiences through 1st and 2nd Party data. This position will play a strategic role inform Nestlé’s consumer data acquisition and activation strategy.
A day in the life of…
A Loyalty/Reward Programs Manager

Adept at using large data sets to find opportunities for product and process optimization whilst using models to test the effectiveness of different courses of action. A proven record of using variety of data mining/data analysis methods and data tools in building and implementing models, using/creating algorithms and creating/running simulations.
Define and deliver data science and business intelligence programs with the different teams (CRM, Website, audience, direct to consumers) and Build analytic models to identify Consumer experience gaps and identify opportunities.
Mine and analyze data from company databases to drive optimisation and improvement of product development, marketing techniques and business strategies. Assess the effectiveness and accuracy of new data sources and data gathering techniques.
Take hands on approach to develop & deploy cloud-based analytics solutions integrating 1P and 2P data for audiences targeting and messaging optimization. Pilot more predictive models to reach desired audiences’ cookie less world
Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes. Joint development of advanced modelling together with Digital-on-Digital Media efficiency on top of Media Evaluation
What will make you successful

Qualification in Statistics, Data Science or related technical discipline
3 years or more experience building and maintaining large-scale analytics systems
Experience in Supply Chain / Retail /Marketing/Sales & eCommerce advantageous
Statistical and programming skills (R/Python statistical and ML libraries), Interpret large data sets
Experience with relational (Postgres, MySQL) and/or non-relational databases
Advanced machine learning a plus
Excellent communication skill and a strong team player
Sound analytical and quantitative problem-solving ability
5-10 years’ experience in analytics and data science and /or decision science supporting marketing & sales functions. Preferably from an operational commercial unit (in market or cluster of markets)
Strong experience as cross functional leader in Consumer Goods industry
Experience in leveraging data for marketing and sales activation and analytics insights
Ability to establish relationships, collaborate and influence across multi country, multifunctional matrix organization

Method of Application
Use the link(s) below to apply on company website.

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Service Consultant at Santam Insurance

Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed …
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Service ConsultantJob TypeFull TimeQualificationMatricExperience3 – 5 yearsLocationWestern CapeCityBellvilleJob FieldCustomer Care
Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

The purpose of this position is to provide support to the relationship management function. The successfulincumbent will be responsible for delivering quality service to customers, who could be either internal orexternal to Santam (including intermediaries, customers, partners and suppliers).
The successful incumbent will also provide support to address customer needs, concerns and issues.

 

Position based in Port Elizabeth

What will make you successful in this role?

Provide customer service to customers requiring special attention
Serve as first line of contact for customer queries
Communicate with stakeholders to provide information, feedback and follow through on customer queriesand/or instructions to team
Address unusual and non-standard customer issues
Task-related decision making within set policies and procedures
Schedule appointments on request
Manage e-mails via proxy
Assist with logistics and events and broker forum management
Provide reception services
Direct intermediaries to deal with correct channels
Monthly management cost analysis – variance reporting
Compile intermediary training lists and facilitates ad hoc requests

QUALIFICATIONS AND EXPERIENCE

Grade 12
FAIS compliance (60 credits Commercial Lines and 30 credits Personal Lines)
RE 1
Commercial Lines and Personal Lines Contact Centre experience will be advantageous

KNOWLEDGE AND SKILLS

Proficient with MS Excel, Word basic, Qlkview, intranet.
Detailed understanding and knowledge of Santam process.
Thorough understanding of all relevant customer support systems and processes related to all products.
Personal Attributes

Communicates effectively – Contributing dependently
Decision quality – Contributing dependently
Action orientated – Contributing dependently
Optimises work processes – Contributing dependently
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes foryour future – your career, your personal development and of achieving great things. We pride ourselves inhelping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings,Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – thegroup provides many opportunities for growth and development.
Core Competencies

Cultivates innovation – Contributing dependently
Customer focus – Contributing dependently
Collaborates – Contributing dependently
Being resilient – Contributing dependently
Qualification and Experience

Degree or Diploma or Grade 12 with 3 to 5 years related experience.
Knowledge and Skills

Customer Service
Team Support
Administration
Quality, compliance and accreditation
Personal Attributes

Communicates effectively – Contributing dependently
Decision quality – Contributing dependently
Action orientated – Contributing dependently
Optimises work processes – Contributing dependently
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation – Contributing dependently
Customer focus – Contributing dependently
Collaborates – Contributing dependently
Being resilient – Contributing dependently
Drives results – Contributing dependently
Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Method of Application Interested and qualified? Go to Santam Insurance on careers.sanlamcloud.co.za to apply

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Latest Jobs at Capitec Bank

Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe…
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ContentsOpen Jobs
Developer .Net: Back End
Bank Better Champion
Analyst Developer: Front End
Account Executive
Method of ApplicationDeveloper .Net: Back EndJob TypeFull TimeQualificationBachelors , National CertificateExperience5 yearsLocationNot specifiedCityCape Town , JohannesburgJob FieldICT / Computer
Purpose Statement

Responsible for the maintenance of legacy and development of new service orientated applications (SOA) according to specifications.

Experience

5 years’ proven development experience

C# or VB.Net

.Net core

SQL (any platform: T-SQL, MySQL, Oracle, etc)

Ideal

ADO.Net

XML

.Net WPF, XAML

WCF

ASP.Net / Java Script / HTML / CSS

Web Services

Windows Services

Windows Forms Applications

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

A relevant tertiary qualification in Information Technology

Knowledge

Min:
Must have detailed knowledge of:

IT systems development processes (SDLC)

Application development

Banking systems

Standards and governance

Agile development life cycle

Testing practices

Ideal:
Knowledge of:

UML

Systems analysis and design

System architecture (technical design and implementation processes)

Solid understanding of:

Banking systems environment

Banking business model

Best practices for Quality Assurance (QA)

Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)

Skills

Communications Skills

Interpersonal & Relationship management Skills

Negotiation skills

Influencing Skills

Facilitation Skills

Presentation Skills

Analytical Skills

Problem solving skills

Commercial Thinking Skills

Attention to Detail

Planning, organising and coordination skills

Competencies

Adhering to Principles and Values

Analysing

Applying Expertise and Technology

Coping with Pressures and Setbacks

Delivering Results and Meeting Customer Expectations

Conditions of Employment

Clear criminal and credit record

go to method of application »

Bank Better ChampionJob TypeFull TimeQualificationMatric , National CertificateExperience1 yearLocationWestern CapeCityCape Town , JohannesburgJob FieldBanking , Sales / Marketing / Retail / Business Development
Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience

Minimum:

No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Knowledge

Basic calculations

Knowledge of Capitec Bank products and business processes (internal)

Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Interpersonal & Relationship management Skills

Problem solving skills

Attention to Detail

Competencies

Adhering to Principles and Values

Relating and Networking

Presenting and Communicating Information

Delivering Results and Meeting Customer Expectations

Following Instructions and Procedures

Conditions of Employment

Clear criminal and credit record

Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

go to method of application »

Analyst Developer: Front EndJob TypeFull TimeQualificationBachelorsExperience7 yearsLocationWestern CapeCityCape Town , JohannesburgJob FieldICT / Computer
Purpose Statement

Responsible for the design and development of new Capitec Bank Front-End applications according to specifications

Experience

7 years’+ proven software development
Essential experience in the following development technologies is required:

.Net core

C#

Sql

CSS

ReactJS

DB Design on MSSQL, SQL,PL-SQL

Web Services

Rest Services

Qualifications (Minimum)

A relevant tertiary qualification in Information Technology

Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Certification in Systems Analysis and Design

Knowledge

Min:
Must have detailed knowledge of:

IT systems development processes (SDLC)

Application development

Standards and governance

Testing practices

Ideal:
Knowledge of:

UML

Systems analysis and design

System architecture (technical design and implementation process)

Banking systems environment

Skills

Communications Skills

Interpersonal & Relationship management Skills

Analytical Skills

Problem solving skills

Competencies

Adhering to Principles and Values

Analysing

Applying Expertise and Technology

Coping with Pressures and Setbacks

Delivering Results and Meeting Customer Expectations

Conditions of Employment

Clear criminal and credit record

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Account ExecutiveJob TypeFull TimeQualificationBachelorsExperienceLocationGautengCityCape Town , JohannesburgJob FieldFinance / Accounting / Audit
Purpose Statement

To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.

Experience of managing a complex portfolio of business customers with a service and financial analysis focus.

Holding responsibility for client relationship management of high value clients with varied and complex needs

Significant experience in preparing and motivating Credit applications

Cost control and sales management

Qualifications (Minimum)

A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

Bachelor’s Degree in Business Management or Finance

Knowledge

Minimum:

Principles and practices of business economics and the current business economic environment.

Advanced customer relationship management (CRM) principles and techniques, esp. projecting credibility, gravitas and presence in the context of business (client) stakeholders.

Different industry sectors and sector risk profiles/ trends; including an understanding of the impact of external (economic, political, legislative, climatic) conditions on specific industries/ markets in the portfolio

Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio.

General banking practices and procedures.

Knowledge of competitor product offerings/ channels/ operational and marketing tactics.

Credit principles and practices, including an understanding of credit application, securities

Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.

Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).

Able to extract, analyse and apply CRM insights to influence the client management approach and strategy

General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

Features, benefits and value propositions of the respective company product/service offerings.

Multi-level products available and pricing structures

Current taxation laws as they apply to customers.

A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

Interpersonal & Relationship management Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Negotiation skills

Problem solving skills

Decision making skills

Commercial Thinking Skills

Strategic Thinking Skills

Communications Skills

Influencing Skills

Analytical Skills

Attention to Detail

Competencies

Deciding and Initiating Action

Deciding and Initiating Action_Acting Decisively

Deciding and Initiating Action_Demonstrating Initiative

Deciding and Initiating Action_Making Accurate Judgments and Decisions

Leading and Supervising

Leading and Supervising_Assembling Talent

Leading and Supervising_Delegating Responsibility

Leading and Supervising_Developing Talent

Leading and Supervising_Maintaining Objectivity

Leading and Supervising_Managing Performance

Leading and supervising_Inspiring and Motivating Others

Leading and supervising_Utilising Feedback

Working with People

Working with People_Adapting to Others

Working with People_Assessing and Understanding People

Working with People_Attentive Listening

Working with People_Building and Supporting Teams

Working with People_Demonstrating Appreciation

Working with People_Demonstrating Self-Insight and Awareness

Working with People_Managing from a Distance

Working with People_Resolving Conflict

Working with People_Sharing Information

Working with People_Showing Caring and Understanding

Working with People_Supporting Coworkers

Working with People_Teaching

Relating and Networking

Relating and Networking_Creating and Maintaining Networks

Relating and Networking_Establishing Relationships

Relating and Networking_Interacting with People at Different Levels

Relating and Networking_Managing Political Situations

Persuading and Influencing

Persuading and Influencing_Making Convincing Arguments

Persuading and Influencing_Making a Strong Impression

Persuading and Influencing_Negotiating Agreements

Writing and Reporting

Writing and Reporting_Composing and Writing Text

Analysing

Analysing_Critical Thinking

Analysing_Evaluating and Implementing Ideas

Analysing_Reading Effectively

Analysing_Solving Complex Problems

Analysing_Testing and Troubleshooting

Analysing_Thinking Broadly

Analysing_Using Math

Analysing_Working with Financial Information

Planning and Organising

Planning and Organising_Coordinating Project Activities

Planning and Organising_Driving Projects to Completion

Planning and Organising_Managing Resources

Planning and Organising_Prioritising and Organising Work

Delivering Results and Meeting Customer Expectations

Delivering Results and Meeting Customer Expectations_Championing Customer Needs

Delivering Results and Meeting Customer Expectations_Delivering High Quality Work

Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations

Delivering Results and Meeting Customer Expectations_Serving Customers

Adapting and Responding to Change

Adapting and Responding to Change_Acting as a Champion for Change

Adapting and Responding to Change_Adapting to Change

Adapting and Responding to Change_Supporting Change

Adapting and Responding to Change_Working with Ambiguity

Adapting and responding to change_Working with Diverse Populations

Coping with Pressures and Setbacks

Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance

Coping with Pressures and Setbacks_Displaying Confidence and Composure

Coping with Pressures and Setbacks_Maintaining Work-Life Balance

Coping with Pressures and Setbacks_Managing Stress

Entrepreneurial and Commercial Thinking

Entrepreneurial and Commercial Thinking_Controlling Costs

Entrepreneurial and Commercial Thinking_Entrepreneurial Thinking

Entrepreneurial and Commercial Thinking_Leveraging Opportunities

Entrepreneurial and Commercial Thinking_Navigating Organisations

Conditions of Employment

Clear criminal and credit record

Willingness to work flexible hours (including Saturdays and Public Holidays)
Method of Application
Use the link(s) below to apply on company website.

Categories
Latest Jobs

Job Vacancies at Discovery Limited

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to…
Read more about this company

ContentsOpen Jobs
SEO and CRO Specialist
Servicing Administrator
Client Interaction Consultant – Sandton Store
Method of ApplicationSEO and CRO SpecialistJob TypeFull TimeQualificationBachelorsExperienceLocationGautengJob FieldICT / Computer , Media / Advertising / Branding
Key Purpose

Discovery is offering a great opportunity to join its in-house digital marketing team. We are looking for a passionate and commercially minded Search Engine Optimisation (SEO) and Conversation Rate Optimisation (CRO) specialist to implement strategies to make sure our brand ranks optimally on Google Search – both in paid and organic sections – and to ensure that users convert post click. This person actively keeps themselves abreast of the latest changes in the search engine field, has a proven track record in SEO in either an agency or a corporate, with a clear understanding of SEO, SEM, conversion rate optimisation, Google Analytics, Search Console, SEMrush or any other applicable search tools, as well as A/B testing tools such as Google Optimize. The person will also look after Feefo, an independent customer review rating tool.

 

Areas of responsibility may include but not limited to

Perform SEO analysis and report on Discovery’s search engine rankings and overall performance in paid and organic search

Provide recommendations and implement strategies for content development to make sure we reach our SEO goals

Manage site audit and ensure a site score of over 90

Perform ongoing keyword research in line with brand objectives and look for new keyword opportunities

Conduct market research and competitor analysis on a monthly basis

Administer programs such as SEMrush, Google MyBusiness, Google Search Console, Google Optimize for diagnostics, reporting and management

Develop and implement strategies, both content and technology related, to improve search rank and Google ads quality score (including page speed, link building, url structures, metadata, naming convension etc.)

Develop and execute an A/B testing plan to optimise conversion on the site and the app

Work with the marketing technologists and development teams to ensure SEO best practices are properly implemented

Work with brand and marketing teams to drive SEO in content creation, including meta data

Work with brand and marketing teams to drive CRO on key website pages

Compile reports and present at manco meetings

Give guidance around implementation of Accelerated Mobile Pages

Integrate with UX and CRO

Manage the relationship with the customer feedback software vendor, have regular meetings with the team, ensure data is uploaded monthly, work with brand to capture requirements and manage reviews

Keep up to date with SEO, CRO industry trends and developments

Competencies

Leading and Supervising

Degree/diploma or SETA equivalent

Proven SEO experience

Proven CRO experience

Proficient in Word, Excel and PowerPoint

Understanding of online leads, conversions and sales

Extensive experience in website analytics tools including Google Analytics, Search Console, SEMrush, Google Optimize (or other SEO or A/B testing tools)

Understanding and implementation of A/B testing

Sound knowledge of SEO principles including the latest ranking factors and algorithms

Up-to-date with the latest trends and best practices in SEO, SEM and CRO

Ability to translate analytics into simple and clear actionable items and present these in regular meetings

Education and Experience

Relevant Bachelor’s Degree : Honours in BA / B.Comm in Marketing / Communications or other relevant qualifications

Degree preferred

Google Analytics certification

SEMrush certification

Knowledge of HTML, CSS and JavaScript code

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Servicing AdministratorJob TypeFull TimeQualificationBachelorsExperience3 – 5 yearsLocationGautengJob FieldAdministration / Secretarial
Key Purpose of the role
The key purpose of this role is to administer Group Risk policies and reassurance premiums, reconciling and administering the Vitality Member billed scheme, process annual reviews, pay commission, process Broker changes and to handle all queries relating to any of the above with external and internal clients.

Areas of responsibility may include but not limited to

Process data comparison through the web to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing.
Ensure underwriting team is provided with accurate information from the data comparison to prepare their audits.
Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA
Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements
Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes. Issue credit control where necessary.
Personal Attributes and Skills
The successful candidate must demonstrate the following competencies:

Self-starter with a high attention to detail and be able to multi-task
Good at follow through
Exceptional ability to communicate written and orally
Problem solving and solution focused
Analytical – interpretation
Building relationships
Coping with pressure (deadlines)
Time-Management and Organizational Skills
Must be team orientated, willing to assist other team members in the office
Compassion: will be working with people who are sometimes in dire situations or going through difficult transitions. Must be compassionate to their situation and working with them in a positive way
Outstanding customer service skills
Education and Experience

Matric with Maths.
MS Office experience especially Excel (Vlook-up) and Compass.
Group Life/Risk Insurance experience.
3 to 5 years working experience within a Group Life Administration environment

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Client Interaction Consultant – Sandton StoreJob TypeFull TimeQualificationBachelorsExperience1 yearLocationGautengJob FieldCustomer Care , Sales / Marketing / Retail / Business Development
Key Purpose

To be a Discovery Brand Ambassador, who lives the values of Discovery and has the ability to create dazzling customer experiences

 

Areas of responsibility may include but not limited to

Navigate the client experience through our digital platforms and share the Discovery value offering

Provide comprehensive information on all Discovery products and benefits

Assist clients in understanding and getting the most value from their Discovery products through integration

Create interest in Discovery products

Willing to work retail hours, weekends and public holidays

Represent the Discovery Store at fitness events outside of working hours

Navigate the Discovery environment to facilitate the best client support

Understand the business and operational processes behind products, and give constructive feedback and suggestions on enhancements

Educate members on how to manage their Discovery products digitally

Manage and host events within the store environment

Fulfill administrative duties within the store

Execute targeted store projects and campaigns

 

Competencies

A proven track record of face-to-face customer experience

A developed level of organisation

Exceptional communication skills

Good emotional intelligence

A passion for customer service

Must be adaptable to change

Must enjoy interacting with people

Must be a team player

Great time management skills

 

Education and Experience

Minimum 3-year undergraduate

Post graduate qualification in marketing is advantageous

Relevant financial services industry experience is advantageous

Discovery work experience (Advantageous)

Sales and client services experience

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Method of Application

Use the link(s) below to apply on company website.

Categories
Latest Jobs

Receptionist

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today!

POSITION SUMMARY

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

APPLY HERE