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Technical Specialist

  1. About Us

We are currently looking for a Technical Manager – ESS. The primary focus is to maintain IP based CCTV, access control systems and other security infrastructure, such as electric fence, booms, gates and alarms. Manage up time and availability of security systems. Conduct corrective maintenance tasks from time-to-time as and when they arise. Support installation of small and minor installation work, Oversee and manage installation of major works and partake when and where required. Update and maintain all system related documentation (including as-built drawings, system diagrams, etc.) Integrate software platforms as per customer requirement As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.

Duties & Responsibilities

Pre-construction Services Support • Conduct preventative maintenance tasks on a scheduled basis to ensure system is upheld to operational standard. • The Technical Specialist is responsible for planning, executing and evaluating daily tasks according to predetermined timelines. • Reporting to the relevant sponsor and ensuring quality control throughout life cycles are central to this position. • Preparing and complete daily tasks • Assisting the estimating department during plan review • Delineating project requirement and general conditions • Knowledge of the industry and a clear understanding of what is required to maintain system availability; • Knowledge of existing VMS systems such as Bosch,Hikvision, Avigilon, Cathexis etc. will be required; • Attention to detail and administrative accuracy (Daily and monthly reporting, etc.) Project Administration • Communications of issues, and coordination of activities • Document control • Job cards • Documentation • Overtime sheets • Accurate logbook to be kept for traveling Sales Administration • Responsible for all Sales under 50k with a target of 150k per month • Process quotations for all sales requests • Accurate records to be kept on all sales quotes given Forecasting and scheduling sites • Timelines on projects • Weekly scheduling • Monthly schedules • Daily scheduling for teams • Forecast vs. actual • Utilization of resources Miscellaneous • Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management. • Site assessments • Collecting of stock • SLA meetings • Quality control • Dispose of equipment in environmentally friendly manner ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards • Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position.

  1. Skills and Competencies

• Project Management • Ability to plan • Ability to train and transfer skills and knowledge • Occupational Health and Safety Act • Project budgeting and reporting • Problem solving skills • Analytical skills • Co-ordination skills • Inter personal skills • Liaison skills • Task driven • Team player • Ability to work under pressure


• Grade 12 • At least 5 years with Technical experience in the roll of a Technician • Risk management: experienced in identification, assessment and management of project risks • Delivering results: ability to plan and organise self and work in order to achieve objectives and targets • Capable of training, supervising and managing staff in project management environment. • Proven track record of delivering projects within defined timelines under high pressure • Experience in a senior position in the security services industry will be required • Management of on-site stock, procurement of replacement stock will be required • Basic IP skills and competence is essential for network and device set-up and commissioning. • Fault finding skills will be required to identify and isolate failure cause and accurate corrective action


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